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FAQ
My laptop does not fit into standard sizes, how can I do to order a skin for my notebook?
During the ordering phase, while in the purchase form, and before concluding the transaction you can or select the standard sizes or directly write the exact measurements of how you want to receive the adhesive.
Can I order a skin with my favorite picture or logo?
Yes, you must send us the file you've scanned, but not in email as an attachment, you must enter the "Customize” section. The file sent in email will be trashed.
I want to order more skins (over 10 pieces), how do I get a quote?
Contact us by phone for orders of several equal pieces, or send us an email.
How soon will I receive my order? What are the times of dispatch and delivery?
For products with standard sizes , we will do our best to ship your orders within 1 / 2 days, for products with the customized measures about 4 / 5 days.
In Italy, the delivery time goes from 3 to 5 days (of work). For the rest of the world, delivery times can vary from 5 to 10 days. Shipping and handling will cost you € 5.00 in Italy and abroad.
How to contact you?
By email we promise to respond within 24 hours, but in general you will have an answer within the hour, at info@digitalartskins.com or by telephone at 0593967602.
If I get a sticker that does not match what I ordered what should I do?
If you receive a sticker that does not match what you ordered you must contact us and / or resubmit it, intact,
and will be replaced, you will be sent as you have ordered, but it is important that it is intact and not cut or used,
WORKING AS PAYMENTS:
With PayPal: To pay by Paypal must be registered on the site and Paypal.it have an account, you do not know if this service very secure payment visit the site and read how to obtain this type of payment.
By Bank transfer: after you have completed your order you will receive an email confirmation of your order with your bank to make the transfer, payment must be paid in advance in order to receive the goods purchased and will need at 059 552229 send a copy of the receipt of payment Transfer issued by the Bank
DO NOT ACCEPT PAYMENT IN CASH, VISA THAT THE AMOUNTS OF SKIN NS ARE LOWER THAN THE COST TO BE MAINTAINED FOR THIS TYPE OF PAYMENT.
For any problems relating to payments you can contact us at our phone number 059 3967602, in office hours.
REFUNDS:
SATISFIED OR REFUNDEDI:
IF YOU HAVE RECEIVED A SKIN THAT IS NOT A REQUEST THAT YOU ORDERED A REFUND OF ITS PRODUCT RECEIPT RESUBMIT,YOU WILL BE ENTITLED TO REIBURSEMENT ONLY UNDER THE CONDITIONS LSTED BELOW:
DO NOT ACCEPT RETURNS OR USED BY OPEN ORIGINAL BOX ..
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